Ignite - Automation, and Adherence

Ignite is our Tigerpaw automation package designed to streamline processes, or restrict use of Tigrepaw in ways that don't comply with company policy, or procedure.

Automatic GL Code Assignments

Save hours on invoicing each month by automatically assigning cost, and income GL codes to parts on a service order based on the type of part, and the service order type. Easily track income from parts or labor on new installations versus repair tickets. Stop creating hundreds of price levels!

Five options to set your GL Codes:

• Automatically with Ignite by SO Type, and Item Type
• Automatically with Ignite by Item Category
• Using Tigerpaw Price Levels
• Using Tigerpaw GL Code Overrides
• Manually on the Service Order line items

Automatic Rep Assignment to Service Orders

Instantly assign the rep on a service order as it passes through statuses. Was the status changed to "Waiting on Parts"? Assign to the warehouse manager. "Dispatch" goes to the dispatcher for manual technician assignment. Finally, assign to billing personnel by marking the status done.

Immediate Credit Hold

Put all newly created accounts on credit hold to establish a line of credit.