Tigerpaw on Windows 7 (or Vista)
February 4, 2010
Welcome to Trak Tips, where we'll try to post semi-useful stuff on a semi-regular basis.
Curious about upgrading to Microsoft Windows 7 (or, strictly for the keywords, Vista), but concerned
about the most important software your company uses? No worries, Tigerpaw Software is compatible. There's
one gotchya you need to know about which we'll cover here.
- Run the installation. The User Access Control (UAC) will prompt for permission to make modifications to the system.
- The installation process goes as expected. Fill in the blanks; wait, wait, wait.
- Run Tigerpaw! But wait, we get “Unexpected error; quitting”. On its first run, Tigerpaw must be
doing some initialization. Probably creating registry entries; possibly directories or files outside of
the user's application data directory. With the latest Windows iterations, even users with local
administrative rights must explicitly grant administrative access to a program.
To solve the problem, right click the shortcut to Tigerpaw, and select “Run as Administrator; grant
permission at the UAC prompt.
-
Immediately close Tigerpaw, and try running it again normally, by double clicking the shortcut.
Tigerpaw will load as expected!
Done: Tigerpaw on Windows 7 (or Vista). This issue has been around since XP if you were trying to
run Tigerpaw as a user without local administrative rights, and forgot to run it as an administrator
first. Windows 7 (or Vista) just brings it to your attention since by default all programs are run without
elevated permissions, even if the operating user is a local admin.
